Privacy Policy
Lusso Living Ltd is committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, purchase our products, or interact with us.
Information We Collect
Personal details such as your name, email address, phone number and billing or delivery
addresses
Payment information processed securely by our payment partners and never stored by us
directly
Order history including products purchased and delivery preferences
Communication records such as enquiries, customer service messages and feedback
Website usage data such as IP address, browser type and browsing patterns via cookies
How We Use Your Information
Process and fulfil your orders
Provide customer support and respond to enquiries
Improve our website, services and product offerings
Send service updates and, where you have consented, marketing communications
Comply with legal and regulatory obligations
Legal Basis for Processing
Contractual necessity to process and deliver your orders
Legitimate interests to improve services and maintain business operations
Consent where you opt in to receive marketing communications
Legal obligations where required by law or regulation
Sharing Your Information
Service providers such as couriers, manufacturers and payment processors
Legal and regulatory authorities when required by law
We will never sell or rent your personal data to third parties
Data Retention
We retain your information only for as long as necessary to fulfil the purposes outlined
above and in line with legal, tax and accounting obligations
Cookies
Our website uses cookies to enhance user experience, monitor site performance and
deliver relevant content
You can adjust your browser settings to disable cookies although this may affect site
functionality
Your Rights
Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data where legally applicable
Restrict or object to processing in certain circumstances
Withdraw consent for marketing communications at any time
Data Security
We take appropriate technical and organisational measures to protect your data from loss,
misuse or unauthorised access
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
Lusso Living Ltd
Email: [insert email]
Phone: [insert number]
Address: [insert registered address]
Updates to this Policy
We may update this Privacy Policy from time to time
Any changes will be posted on this page and where appropriate notified to you by email